We offer free delivery all over the United Arab Emirates.

According to our standard shipping timeline, it takes around 8-10 working days for an order to be delivered (excluding Sundays). However, during the season of big festivities and sales, the delivery may take slightly longer than expected because of the flux of orders.

But you can always take an update on the current status of your order by contacting us at our Call/WhatsApp +92 311 1178101, by sending an email at customercare@1ststep.com, or by contacting us on our social media channels.

To see the live movement of your parcel, please enter the tracking number that you have received via an email/WhatsApp here.

If you have any further questions regarding our shipping policy, please contact us at our Contact Us page here.